Privacy Policy

Introduction
RTC ("we," "our," or "us") operates ww.rtcdrills.ca (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our first aid drill and consultation services.

 

Information We Collect
Information You Provide to Us
Name and contact information (email address, phone number, mailing address)

 

Company information

 

Job title and role

 

Messages sent through our contact forms

 

Consultation booking details

 

Service preferences and requirements

 

Information Automatically Collected
IP address

 

Browser type

 

Device information

 

Pages viewed and time spent on pages

 

Referring website addresses

 

Other technical information collected through cookies and similar technologies

 

How We Use Your Information
We use the collected information for the following purposes:

 

To provide and maintain our services

 

To process and fulfill consultation requests

 

To communicate with you about our services

 

To send you important updates about RTC

 

To improve our website and services

 

To analyze website usage and trends

 

To comply with legal obligations

 

To respond to your inquiries and support requests

 

Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:

 

Service providers who assist in our operations

 

Professional advisors (like lawyers or accountants)

 

Legal authorities when required by law

 

Successor entities in the event of a business sale or merger

 

Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

 

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience. You can control cookie settings through your browser preferences. We use these technologies to:

 

Remember your preferences

 

Analyze website traffic

 

Understand user behavior

 

Improve our services

 

Your Rights
You have the right to:

 

Access your personal information

 

Correct inaccurate information

 

Request deletion of your information

 

Withdraw consent for data collection

 

Opt-out of marketing communications

 

Request a copy of your data

 

Children's Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

 

Changes to This Privacy Policy
We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is posted.

 

Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

 

Contact Information
If you have questions about this Privacy Policy or our practices, please contact us at:

 

RTC (Record, Train, Compliance)
Email: ela@rtcdrills.ca

 

Jurisdiction
This Privacy Policy is governed by the laws of British Columbia, Canada, and applicable federal laws of Canada.